This post is dedicated to everybody who’s ever worked in tech support.
http://thedailywtf.com/articles/Some_More_Tech_Support
http://thedailywtf.com/articles/Support-Should-Never-Be-Necessary
http://thedailywtf.com/articles/radio-wtf-presents-quantity-of-service
http://thedailywtf.com/articles/Its-the-Only-Way-to-be-Sure
http://thedailywtf.com/articles/Could-You-Explain-Programming-Please
http://www.techtales.com/techroom.php
Got any more? Please put them in the comments.